Policies

 Please note that the prices displayed online are exclusive of the shipment/return charges. We currently ship products only to selected locations within India. You can place orders from across the world, but delivery addresses are restricted to selected locations in India. We ensure that we deliver the orders the fastest and depending on the location deliver most of the orders in 2 - 7 days. The Company shall be at liberty to change and/or add logistics partner(s) from time to time.

Refunds initiated will be credited to the account/card from where the transaction had initiated. The Company has a three 3 day (72hrs.) product return policy.You may initiate the return by putting a request for the product purchased within 3 days of the delivery of the product for reasons clearly mentioned in your request form. The product, as well as the packaging and warranty card (if any), should not in any way be damaged. For any damage during the return transit of the products (self-shipped), Petoly will not be responsible, and the same would be returned to the customer.

Returns Pickup and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.While requesting to return the product, the customer should clearly declare the reason for the return along with images. Pick up: The Company offers a free pick up service in selected locations. When you submit your request for return/exchange, you’ll see the availability for pick up in your area. Shipment by self: We shall reimburse the shipment amount to you provided you have met all the conditions of our return policy. Also, the reimbursement process shall start upon the acknowledgement of the courier slip of the shipment (We take three (3) business days from the date of receipt of the products to initiate NEFT transfer and seven (7) days for refund into your Credit/Debit/Net banking account, after the returned item has reached us, and quality check is successful).

Exceptions to the return Policy --Please contact customer care.

This policy frames out all the cookies used at www.petoly.in and those used under Petoly. Olympia Industries Limitedis the owner of these websites and reserves the right to amend/change the policies as and when required. Our headquarters are at: Olympia Industries Limited, C-205, Synthofine Industrial Estate, Behind Virwani Industrial Estate, Goregaon, Mumbai, Maharashtra - 400063. By using these sites you are accepting and consenting to the terms of the policy. The policy was last updated on 24th Jan 2020

When you log in to our website/app, the cookies are stored at the backend, these help us to distinguish you from the other users and hence help us to serve you better. It helps us to provide you with a good experience when you browse through our sites/app and also allows us to improve.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other device such as a mobile phone if you agree. Cookies contain information that is transferred to your computer's hard drive.

Following is given a list of cookies used by us:

  • The essential/necessary cookies: These are the cookies that are required for the operation of the websites. They include, for example, cookies that enable you to log into secure areas of the sites and use a shopping basket.
  • Performance/Analytical cookies: These cookies analyze the website/app traffic. These allow us to recognize and count the number of visitors and to see how visitors move around the sites when they are using them. This helps us greatly in understanding the customer trends and focus areas and the areas where we need to improve in order to make the experience more pleasant and to ensure that the users find what they are looking for.
  • Operational cookies: These cookies help to recognize the users who re-visit our sites/app. These help us understand your preferences and choices and help us to serve you with customized results. These cookies are used to remember your name and other details like the pages and products that you browsed when you visited our site/app last time. These help us to address you by your name when you revisit us.
  • Targetting cookies: These cookies record your visit to the sites/app, the pages you have visited and the links you have followed. We will use this information to make the sites/app and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. We suggest you check the third party websites for more information about their cookies and how to manage them.

You can block cookies by activating the settings on your browser that allows you to refuse the setting of all or some cookies. However, please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the sites/app.

If you're not aware about the type and version of the web browser you use to access the Internet please refer to the steps given below:

For PCs: Click on 'Help' tab at the top of your browser window and select the 'About' option

For Macs: With the browser window open, click on the Apple menu and select the 'About' option

To learn more about cookies and how to manage them (including blocking them) visit "http://aboutcookies.org" (opens in a separate window). Please note that we are not responsible for the content of the external websites.

If you would like more information on the cookies that we use, please write to Customer Care.

We maintain full privacy of your personal information shared with us. We never misuse any of your personal information. Our privacy policy is as given below: Collection and Sharing of customer information: We collect information from you only after you agree to provide it. Any information you give us is held with care and security. This information is collected primarily to ensure that we ship your products without any hassles. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details or bank account details. All this information is processed securely for your protection. Your actual order details may be stored with us and you may access this information by logging into your account on the Site. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. Intellectual Property Rights: All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of www.petoly.in. All content on the Site that is not the property of www.petoly.in is used with permission.

To avail the services offered at www.petoly.in, you must agree to the following terms and conditions: Please read the term and conditions carefully. While using any current or future services offered by www.petoly.in, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

Privacy Policy Please review our Privacy Policy, which also governs your visit to www.petoly.in, to fully understand our practices. Electronic Communication When you visit www.petoly.in or send e-mails to us, you are communicating with us electronically. Petoly is a division of Olympia Industries Limited. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. Prices All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do not includeconvenience fee. In case there are any additional charges or taxes the same will be mentioned on the website. Payment Online Payments can be done by: Online Payment: Card payment and Net Banking Payment via BillDesk Payment Gateway can be done at Online Payment link on Make Payment page. Changes and Cancellation Changes and Cancellation not allowed. Refund Refunds initiated will be credited to the account/card from where the transaction had initiated. License and Website Access General: www.petoly.in grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.petoly.in No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools. No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of www.petoly.in No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.petoly.in without the express written consent. Metatags: You may not use any metatags or any other 'hidden text' utilizing Petoly name or trademarks without the express written consent of www.petoly.in. Any unauthorized use terminates the permission or license granted by www.petoly.in Reviews, Comments, Communications, and other content Nature of content: Visitors to www.petoly.in may post content and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam. False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. www.petoly.in reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted contents. Rights Granted: If you do post content or submit material and unless we indicate otherwise, you grant www.petoly.in a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant www.petoly.in the right to use the name that you submit in connection with such content if www.petoly.in chooses. Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify www.petoly.in for all claims resulting from the content you supply. www.petoly.in has the right but not the obligation to monitor and edit or remove any activity or content. www.petoly.in takes no responsibility and assumes no liability for any content posted by you or any third party. Site Policies, Modification, and Severability Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions. Intellectual Property Rights Copyright Protection: All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of www.petoly.in and protected by the Indian Copyright law. The compilation of all the content on this site is the exclusive property if www.petoly.in and protected by Indian Copyright law. All software used in this site is the property of www.petoly.in and is protected under the Indian Copyright law. Trademarks: Protected Marks: www.petoly.in, and other marks indicated on www.petoly.in website are registered trademarks of www.petoly.in Protected Graphics: All www.petoly.in graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of www.petoly.in. www.petoly.in trademarks and trade dress may not be used in connections with any product or service that is not of www.petoly.in. Governing Law and Jurisdiction These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Mumbai, Mumbai shall have jurisdiction, to the exclusion of all other courts. Disclaimer of warranties and Limitation of Liability THIS SITE IS PROVIDED BY xxxx ON AN "AS IS" AND "AS AVAILABLE" BASIS. GRADUATE MANAGEMENT ADMISSION COUNCIL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. < / br> TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, www.petoly.in DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. www.petoly.in DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM www.petoly.in ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS. www.petoly.in WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

 
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